Business-to-Business (B2B) Account Manager

Business-to-Business (B2B) Account Manager
Northamptonshire
£30,000 – £45,000 per annum + Bonus + Commission

About the Role

We are seeking a motivated and commercially driven Business-to-Business Account Manager to join a growing and fast-paced organisation based in Northampton. This role is ideal for someone with strong relationship-building skills, a consultative sales approach, and proven experience managing B2B client accounts.

The successful candidate will be responsible for developing long-term client relationships, identifying new business opportunities, and ensuring excellent service delivery to maximise account growth and profitability. Similar Northampton-based B2B account management roles commonly focus on both new business development and existing client retention, with salaries typically starting around £30,000–£40,000+ depending on experience.

Key Responsibilities

• Manage and grow a portfolio of existing B2B customer accounts
• Identify and develop new business opportunities through outbound sales activity
• Build strong client relationships and act as the main point of contact
• Prepare quotations, proposals, and service agreements
• Negotiate pricing and contract terms to maximise profitability
• Maintain accurate CRM records and account activity reports
• Work closely with internal departments to ensure smooth service delivery
• Monitor customer satisfaction and proactively resolve issues
• Achieve monthly revenue, margin, and retention targets
• Stay up to date with market trends and competitor activity

Requirements

• Minimum 2–3 years’ experience in account management, business development, or B2B sales
• Proven track record of managing and growing client accounts
• Strong negotiation and communication skills
• Excellent organisation and time management abilities
• Experience using CRM systems and Microsoft Office
• Self-motivated with a target-driven mindset
• Ability to work independently and as part of a team
• Full UK driving licence preferred

Desirable

• Experience within IT, professional services, recruitment, or commercial sales
• Background in consultative sales or solution-based selling
• Previous experience handling high-value client accounts

Benefits

• Competitive basic salary (£30,000 – £45,000 DOE)
• Uncapped bonus/commission structure
• Hybrid working options
• Career progression opportunities
• Company pension
• Training and professional development
• Supportive and collaborative working environment

To apply call Kylie on (phone number removed) or email your CV to (url removed)